How Do You Calculate Values on Sales Reports?
We understand the importance of reliability and consistency in financial reporting. So we designed the Report Toaster app to use the same calculations as Shopify. See below for an excerpt from this Shopify article defining their report formulas.

If you ever feel that one of our reports doesn't properly reflect your shop's sales or financials, please contact us via live chat in the app.
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Frequently Asked Questions (FAQ)
The following is a set of Frequently Asked Questions from users of Report Toaster. I'm stuck! How do I get help? Well don't panic - our dedicated support team is always here to help. Chat - The best way to get in touch is via our chat widget in the ...
Product Cost and Profit Reports
Report Toaster has introduced Product Cost into our dataset, which allows us to calculate gross profit. Shopify allows product cost, or cost of goods sold (COGS), to be tracked at the product SKU or variant level. See this article for instructions on ...
Why Aren't My Reports Matching Shopify? - Part 2
As covered in our previous article, so long as you're looking at comparable data, our reports should generally match the exact information that is presented in Shopify. However, one situation where a known discrepancy can occur is when you look at ...
Why Aren't Changes to Product Data Reflected On My Sales Reports?
Any of Report Toaster's sales reports can be customized to include product attributes, such as product type, vendor and cost. We receive a lot of inquiries asking why these reports don't include recent changes to product data. The reason is that we ...
Why Aren't My Reports Matching Shopify? - Part 1
We often get questions about Report Toaster reports not matching numbers seen in Shopify. As you might expect, our reports should match Shopify exactly when comparing compatible data. Below are some tips for troubleshooting data that seems to be ...
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